We hope that your Color Clutch is everything you imagined (and more!). However, if you wish to return any portion of your order we will gladly accept unused merchandise within 30 days of receipt. If an item received is damaged or is the result of another error on our behalf, we will pay return shipping charges. Otherwise, the customer is responsible for the cost of return shipping.
To return your item(s), please follow these steps:
- Email: email@example.com (subject line: RMA) to obtain a Return Authorization Number within 30 days of the invoice generated date.
- Place the products securely inside a shipping box and mail it the following address:
2309 NW 30th Place
Pompano Beach, FL 33069
- Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
- Purchases that are returned undamaged within 30 days will be refunded back to the original method of payment.
Damaged or Incorrect items:
We take great care when shipping your Color Clutch to make sure that it arrives in tip top shape. However, if your items show up on your doorstep and appear to be damaged (or not what you ordered), please contact us immediately at firstname.lastname@example.org. We will respond within 24 hours of your initial email.